PAYMENT INFO: Once your order is confirmed, payment is due. Due to the custom nature of my products, payment must be received before I can begin working on your order. My preferred method of payment is Paypal. I will send you an email requesting payment and you simply click the Paypal button to remit payment. You do NOT have to have a Paypal account to pay. If paying by check, I will email you the address and your payment must clear before I can begin working on your order.
PROCESSING TIME: Please allow approximately 2 to 4 weeks for completion of wood plaque or frame orders. This may vary depending on the number of orders I am working on at that time. I will give you an estimated time frame when you place your order. Vinyl lettering orders can be ready within 2 to 3 days after payment clears.
SHIPPING INFO: Orders are available for pick up only. I am no longer shipping.
RETURN POLICY: My main goal is for you to absolutely LOVE what you order from me. I will work with you to make sure that what I make for you is exactly what you want. There are no refunds on custom wood decor items unless there was an error on my part. If you are not completely satisfied with your vinyl lettering order, I will gladly rework your lettering or issue a refund within 30 days of you receiving your order.